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What is Six Sigma?

Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.

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Home > Free Presentations > NEW! Turning VOC information into tangible products, services and management practices

NEW! Turning VOC information into tangible products, services and management practices

Presented at the 3rd Annual Design for Six Sigma Conference , June 2007 by:

Ajay Dedhia
Merck & Co

To Download Presentation Click here.pdf

Future related events:

4th Annual Lean Six Sigma Summit
The Westin Lombard, Chicago, IL
April 29-May 2, 2008





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