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What is Six Sigma?
Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.
More information Glossary of TermsNEW! Effective Use of the Toolbox in Healthcare
Presented at the 5th Annual Six Sigma in Healthcare Conference , March 2007, Las Vegas by:
Adrienne Elberfeld
Master Black Belt
VIRTUA HEALTH
Future related events:
7th Annual Lean, Six Sigma and Process Improvement in Healthcare Summit
April 1-4, 2008
Las Vegas
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