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What is Six Sigma?
Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.
More information Glossary of TermsHorst Schultz Presentation
Presented at WCBF's Lean Six Sigma Summit, April 2007 by:
Horst Schulze
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