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What is Six Sigma?
Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.
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Six Sigma Enters the Healthcare Mainstream
8 February 2005Six Sigma proves its staying power in a crowded field of performance improvement alternatives...
Selecting the Right Projects First Time
8 February 2005The success and sustainability of any Six Sigma Programme depends entirely on selecting the right projects first time. The right, high-impact projects get buy-in throughout an organisation and breed ongoing success. The wrong ones simply get dumped and breed corporate cynicism...
Six Sigma in Financial Services - the Ten Commandments
3 February 2005Since the late 90s there has been a steady increase in the take-up of Six Sigma within the Services Industry, particularly in Financial Services. Most importantly, the companies in this recent trend are not GE...
Six Sigma for IT Service Management
28 January 2005This article provides an appreciation of Six Sigma in IT and the techniques that have proven to work within IT Service Management...
A Black Belt's Perspective at Saint-Gobain Ceramics
27 January 2005Read about the Six Sigma implementation in their ceramics division...
Is Your Business Customer-Focussed?
26 January 2005Top ten tips to make your business more customer-focussed...
Using Efficient Excel Adds-In Statistical Software
25 January 2005Crystal Ball and Minitab White Paper
24 January 2005The explosive growth of Six Sigma methods in diverse industries has created a huge need for software to automate statistical analysis. Selection of the best tools for your company can be difficult...
Business Process Management in the Supply Chain
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