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What is Six Sigma?

Six Sigma, created by the Motorola Corporation, is a five-step methodology used to understand customer requirements and to map, analyze, measure and improve processes in order to deliver 99.9997% defect-free products and services, improve cycle time and eliminate non-value added activities.

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Valuable Six Sigma tools from GOAL/QPC's best-selling Six Sigma Memory Jogger pocket guides part 2

7 April 2008
The Six Sigma Memory Jogger

Valuable Six Sigma tools from GOAL/QPC's best-selling Six Sigma Memory Jogger pocket guides

25 January 2008
The Black Belt Memory Jogger Sample.

Establishing a Framework for Organizational Transformation in Healthcare

20 September 2007
White Paper from GE Healthcare

Invaluable Tools For Effective Process Management

4 July 2007
The tools senior professionals need to use at one time or another in the process of applying any Six Sigma-oriented methodology are invaluable for effectively managing the value stream for transactional as well as manufacturing processes...

Leveraging Six Sigma in IT

4 July 2007
Application of process improvement techniques like Six Sigma can help realize benefits. This paper examines the application of Six Sigma to the IT services industry holistically...

Orchestral Product Development

10 April 2007
When attending a performance by a symphony orchestra, you are witnessing a tightly-coupled, highly predictable process executed by a highly functioning multifunctional team. Isn’t this how PD should be executed?

Six Sigma in ITIL Problem Management

29 March 2007
This paper discusses the role of Six Sigma in the Problem Management area of Information Technology Infrastructure Library (ITIL)...

Why is it that every time I play chess the pieces keep getting in the way

5 January 2007
A presentation by Neal Mackertich, Raytheon at the Systems & Software Symposium Technical Conference (SSTC), May 2006

The Benefits of Test Optimization

4 January 2007
A presentation by Neal Mackertich, Raytheon at the ITRA Six Sigma for Software Development Conference in 2004

Lean Six Sigma Benchmark Report

17 November 2006
Lean Six Sigma Benchmark Report published by the AberdeenGroup show a clear correlation between the use of technology, like software specifically designed for Six Sigma practitiones, and Best in Class company performance...

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